ITIL 4 CAI Practice Questions - ITIL 4 Specialist Collaborate, Assure And Improve Exam

What is the PRIMARY purpose of the Relationship Management practice in ITIL 4?

To establish and nurture links between the organization and its stakeholders at strategic and tactical levels To manage the financial aspects of supplier contracts To define service level agreements with customers To monitor infrastructure components supporting key relationships

Correct Answer:

To establish and nurture links between the organization and its stakeholders at strategic and tactical levels

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