ISO 20000 Lead Auditor Practice Questions - PECB ISO IEC 20000 Lead Auditor Exam

Which part of the ISO/IEC 20000 series contains the requirements against which an organization's SMS can be certified?

ISO/IEC 20000-2, which provides guidance on the application of service management systems ISO/IEC 20000-1, which specifies the requirements for establishing, implementing, maintaining, and continually improving an SMS ISO/IEC 20000-3, which provides guidance on scope definition ISO/IEC TR 20000-9, which provides guidance on the application of cloud services

Correct Answer:

ISO/IEC 20000-1, which specifies the requirements for establishing, implementing, maintaining, and continually improving an SMS

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