Information Management Specialist Test (IMST)

Which of the following is the best way to handle a misunderstanding in an email communication?

Ignore the misunderstanding and move on Write a long email explaining your point of view Call or meet the person to clarify the issue and then follow up with an email Forward the email to others for their opinions

Correct Answer:

Call or meet the person to clarify the issue and then follow up with an email

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