IMDP Risk Management Practice Test

Behavior expectations in an organization are set by a policy that defines acceptable conduct, professional standards, and how violations are addressed. This is the Personal Conduct Policy, which covers how people should interact, treat others with respect, avoid harassment or discrimination, protect confidential information, and comply with laws and company rules. It also outlines the consequences for violations and the process for reporting concerns. Other policies focus on different areas: an Electronic Communications Policy governs how technology and communications tools are used; an Insurance Policy explains coverage and claims; a Public Relations Policy guides the organization’s external messaging and media interactions. Therefore, the policy that governs expectations regarding behavior is the Personal Conduct Policy.