IIBA Agile Analysis Certification (IIBA-AAC)

Which of the following BEST illustrates the agile principle of 'thinking as a customer' during analysis work?

Documenting all technical constraints before discussing requirements Mapping every feature to a business process diagram for stakeholder sign-off Creating personas to understand user motivations and validating stories from the end user's perspective Estimating story points based on technical complexity before reviewing acceptance criteria

Correct Answer:

Creating personas to understand user motivations and validating stories from the end user's perspective

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