IHSS In-Home Supportive Services Certified Provider

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An IHSS recipient's daughter, who is not an authorized recipient of services, asks you to do her laundry along with her mother's. What is the appropriate action to take?

Complete the daughter's laundry as a courtesy since you are already doing a load for the recipient. Refuse to do the daughter's laundry and explain that you are only authorized to provide services for the IHSS recipient. Ask the daughter to pay you separately for the extra work. Report the daughter to the county social worker for making an inappropriate request.

Correct Answer:

Refuse to do the daughter's laundry and explain that you are only authorized to provide services for the IHSS recipient.

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