HAVO Duits Practice Questions - Netherlands HAVO Duits - Centraal Examen And Schoolexamen Exam

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Passage: "Der Autor kritisiert, dass Online-Shops oft unrealistische Lieferversprechen machen. Viele Pakete kommen später an als angegeben, und die Kundenbeschwerden steigen." What is the central claim?

Online shops always deliver early. Delivery promises are often unrealistic and complaints are rising. Customers prefer slower shipping for lower prices. Parcel volume in Germany has collapsed.

Correct Answer:

Delivery promises are often unrealistic and complaints are rising.

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