EXIN LSSA Six Sigma Green Belt Practice Questions - EXIN LSSA Lean Six Sigma Green Belt Exam

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According to the Kano Model, how is a product feature categorized if its presence merely prevents customer dissatisfaction, but its absence causes extreme dissatisfaction?

Must-Be (Basic) requirement One-Dimensional (Performance) requirement Attractive (Delighter) requirement Indifferent requirement

Correct Answer:

Must-Be (Basic) requirement

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