EXIN LSSA Green Belt Practical Practice Questions - EXIN LSSA Lean Six Sigma Green Belt Specialist Practical Assessment Exam

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Which of the following problem statements follows LSSA best practices by avoiding premature root cause attribution or solution bias?

The order fulfillment error rate averaged 6.4% over Q1-Q3 2025, costing $140,000 in customer returns and rework due to outdated order entry software. During Q1-Q3 2025, the order fulfillment defect rate averaged 6.4% against a target of 1.5%, resulting in $140,000 in scrap and rework costs. Operators are poorly trained on the ERP system, causing an unacceptable 6.4% order defect rate that requires mandatory retraining. Order processing takes too long because the warehouse team lacks sufficient staffing during peak shipping hours.

Correct Answer:

During Q1-Q3 2025, the order fulfillment defect rate averaged 6.4% against a target of 1.5%, resulting in $140,000 in scrap and rework costs.

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