EXIN LSSA Black Belt Practical Practice Questions - EXIN LSSA Lean Six Sigma Black Belt Specialist Practical Assessment Exam

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When calculating financial benefits for a Black Belt DMAIC project tollgate sign-off, how are 'hard savings' distinguished from 'soft savings' according to enterprise controller standards?
Correct Answer:
Hard savings directly reduce budget expenditure or yield cash-in-hand cost reductions, whereas soft savings represent cost avoidance or capacity liberation without immediate budget cuts.

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