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While cross-referencing an invoice with a purchase order, you notice a small discrepancy. The purchase order lists '15 units of Item #TX-450,' while the invoice lists '15 units of Item #XT-450.' What is the most appropriate first step to take?

Assume it's a simple typo on the invoice and approve the payment. Contact the vendor immediately to clarify the correct item number before proceeding. Change the invoice to match the purchase order to speed up the process. Ask a coworker what they would do in this situation.

Correct Answer:

Contact the vendor immediately to clarify the correct item number before proceeding.

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