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EPIC Resolute Hospital Billing Fundamentals Practice Test

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Which term describes an outstanding claim with no response, where payment and reason codes have been recorded?
Correct Answer:
No Response (Outstanding Claim)
Explanation:
The key idea is tracking claims that have been filed but haven’t received a decision from the payer yet. When a claim is outstanding because there has been no response from the payer, the label No Response (Outstanding Claim) is used. It signals that the claim is still in limbo and needs adjudication, not that a payment has been posted or that a denial has been issued. This distinguishes it from other states: a payment status would indicate money has been received, a denial means the payer issued an adverse decision, and a variance points to a mismatch between billed and allowed amounts. Even if payment and reason codes appear in the claim’s history, the defining factor here is the absence of a payer response, which is why this option best fits.

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