Emotional Support Animal (ESA) Certification Knowledge Test

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An airline employee is speaking with a passenger who wishes to bring their emotional support cat into the cabin. According to the current DOT regulations under the ACAA, what is the airline's obligation?

To require the passenger to complete the DOT's Service Animal Air Transportation form. To allow the cat in the cabin if the passenger presents a letter from a licensed mental health professional. To treat the emotional support cat as a pet, subject to the airline's pet policies and fees. To accommodate the cat as a psychiatric service animal if it provides comfort.

Correct Answer:

To treat the emotional support cat as a pet, subject to the airline's pet policies and fees.

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