Certified Diabetes Care And Education Specialist (CDCES)

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Which communication technique is most aligned with the principles of motivational interviewing (MI) when a patient expresses ambivalence about starting insulin therapy?

Warn the patient about the serious complications of refusing insulin Reflect the patient's ambivalence and explore the discrepancy between their current behavior and their stated values Tell the patient that insulin is the best option and provide information until they agree Agree that insulin is optional and defer the conversation to the next visit

Correct Answer:

Reflect the patient's ambivalence and explore the discrepancy between their current behavior and their stated values

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