CCSLC Digital Literacy Practice Questions - CCSLC Digital Literacy (Caribbean Examinations Council, CXC) Exam

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If your desktop computer screen freezes completely and the mouse ceases to respond, what is the best first troubleshooting action to take?

Unplug the power cord immediately from the wall outlet Press the power button down and hold it for several seconds to force a shut down Remove the internal battery backup immediately Purchase and install a new graphics processing unit

Correct Answer:

Press the power button down and hold it for several seconds to force a shut down

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