CASM Practice Questions - Certified Agile Service Manager (CASM) Exam

Which of the following best describes a value stream in the context of ITSM?

A series of steps an organization undertakes to create and deliver value to a customer The financial budget allocated to IT service delivery A Kanban board column that tracks work in progress A sprint backlog item categorized by business priority

Correct Answer:

A series of steps an organization undertakes to create and deliver value to a customer

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