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CASAC Counselling Domain Practice Exam

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According to Tuckman & Jensen, this phase is the power and control stage, where members vie for the pecking order and the leader must manage conflict to keep the group safe.
Correct Answer:
Storming
Explanation:
Storming is the phase where groups experience friction as members push against boundaries and test who has influence. In this stage, power struggles and questions about leadership and roles surface, with individuals jockeying for position and trying to shape how the group operates. The leader’s task is to manage these conflicts in a way that keeps everyone safe and the group on track. That means setting clear norms, facilitating open and respectful communication, addressing disruptive behavior, and helping the team clarify roles and decision-making processes. When these conflicts are navigated effectively, the group can move toward greater cohesion and collaboration in the next stage.

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