ASOA Certified Ophthalmic Executive (COE) Exam

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An ophthalmic practice is analyzing its accounts receivable (A/R). The industry benchmark for A/R days is typically 30-40 days. The practice calculates its current A/R days at 55. Which of the following is the MOST likely cause for this variance?

Inefficient claims submission and denial management processes. A recent increase in surgical volume. High staff-to-provider ratio. Successful implementation of a new patient recall system.

Correct Answer:

Inefficient claims submission and denial management processes.

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