ASE P1 Medium-Heavy Truck Parts Specialist Practice Questions - ASE P1 - Medium-Heavy Truck Parts Specialist Certification Exam

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A fleet customer calls and gives only the company truck number, not the VIN. What is the BEST first step before pulling brake parts?

Ask for the VIN or unit/serial and chassis tag information to identify the exact build Guess the most common application and ship it Ship a universal kit and let the technician sort it out Tell the customer to bring the truck to the counter

Correct Answer:

Ask for the VIN or unit/serial and chassis tag information to identify the exact build

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