What is the Exam?

The ACT WorkKeys assessment is a comprehensive, skills-based exam administered by ACT. Rather than measuring abstract academic knowledge, it evaluates the practical, foundational skills required for daily success in the modern workplace. Successfully completing the core assessments allows candidates to earn the National Career Readiness Certificate (NCRC), an evidence-based credential recognized by thousands of employers nationwide. This exam matters because it provides tangible proof of an individual's problem-solving, analytical, and communication abilities, effectively bridging the gap between job seekers and hiring managers looking for qualified, work-ready talent

Exam Format and Passing Score

The WorkKeys core assessments are administered either via computer or pencil-and-paper. The format and scoring requirements for the primary NCRC sections are as follows:

• Total Questions: 107 questions across the three core sections (Applied Math: 34, Graphic Literacy: 38, Workplace Documents: 35).

• Time Limit: 55 minutes per section (165 minutes total for the core assessments).

• Question Type: Multiple-choice questions based on real-world workplace scenarios.

• Passing Score: The exam uses a Level Score system ranging from 3 to 7. To pass and earn the foundational Bronze NCRC, candidates must achieve a minimum Level 3 on all three core assessments. Earning higher scores qualifies candidates for advanced certificate tiers: Silver (Level 4), Gold (Level 5), and Platinum (Level 6+).

Core Exam Topics / Categories

While ACT offers additional specialty modules, the core WorkKeys exam focuses heavily on three primary subjects essential for virtually any workplace:

• Applied Math: Tests your ability to apply mathematical reasoning, critical thinking, and problem-solving to work-related situations. Topics include calculating with fractions, decimals, percentages, ratios, and performing unit conversions.

• Graphic Literacy: Measures your proficiency in reading, interpreting, and analyzing workplace visuals. You will be asked to locate, summarize, and compare data from charts, graphs, diagrams, floor plans, and tables.

• Workplace Documents: Evaluates your reading comprehension using real-world texts. You must understand and apply instructions found in emails, memos, directions, bulletins, company policies, and safety regulations.

• Optional Assessments: Depending on the specific employer or industry, candidates may also be asked to take modules in Applied Technology, Business Writing, Workplace Observation, Fit, and Talent.

Career Opportunities

Earning your NCRC through the WorkKeys exam significantly accelerates career advancement by providing documented proof of your employability. This certification gives you a competitive edge during the hiring process, helps secure promotions, and is often required for specialized training, state programs, or apprenticeships. Because the skills measured are universally necessary, this credential opens doors across a multitude of industries.

Professionals with this certification frequently pursue job roles such as:

• Skilled Trades & Manufacturing: Electricians, CNC machinists, welders, and production operators.

• Healthcare: Medical assistants, pharmacy technicians, and nursing aides.

• Business & Administration: Office managers, human resources assistants, and data entry specialists.

• Logistics & Transportation: Dispatchers, supply chain coordinators, and warehouse supervisors.

• Public Sector: Municipal workers, public works employees, and state agency personnel.