SHRM CP Sample Questions And Answers
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Terms in this set
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Which selection tool should be used to fill a vacancy that requires managing multiple priorities and working under pressure?
BEHAVIORAL ASSESSMENTS provide a systematic evaluation of candidate personality profiles used to gauge the viability of a candidate based on things like work style and potential, which are useful when trying to gauge whether a candidate can manage multiple priorities and work under pressure. This is based on the assumption that past behavior is the best predictor of future behavior.
Which action best fosters high ethical standards in an organization?
TRAINING MANAGERS ON CODES OF CONDUCT helps managers understand and promote ethical behavior and therefore foster high ethical standards.
When developing an emergency disaster plan, which activity occurs during a vulnerability analysis?
To conduct a vulnerability analysis, a company must examine the hazards within the company and the community in which the business is located and consider crises that have occurred in the past or which may result from the geographic location of the business or from technological or human error. Business should then DETERMINE THE LIKELIHOOD OF FACING THOSE HAZARDS AND THE SEVERITY OF THE CONSEQUENCES THEY WOULD HAVE ON THE BUSINESS.
A VP of talent development requests a two-day communication skills training for the team. The VP and the trainer meet for a planning session. The VP explains the department is working on several key projects and it needs to improve its effective communication to be successful. During the training session, the trainer observes an apparent lack of trust and openness among team members, which causes some team members to withdraw from the training activities. The VP receives feedback from managers that indicates the session did not go well, so the VP requests a meeting with the trainer.
After the training session is complete, which step should the trainer take?
After the training session is complete, which step should the trainer take?
Review the training evaluations.
A VP of talent development requests a two-day communication skills training for the team. The VP and the trainer meet for a planning session. The VP explains the department is working on several key projects and it needs to improve its effective communication to be successful. During the training session, the trainer observes an apparent lack of trust and openness among team members, which causes some team members to withdraw from the training activities. The VP receives feedback from managers that indicates the session did not go well, so the VP requests a meeting with the trainer.
Which action should the trainer take to improve group dynamics?
Which action should the trainer take to improve group dynamics?
Assess levels of trust among team members.
Performance Appraisal
A process for evaluating and documenting how well an employee is carrying out his or her job. It is part of a company's performance management system and based on the employee's progress against goals set once a year with his or her manager.
Several raters evaluate job descriptions and arrange them according to their value to the company. Which job evaluation method are the raters using?
RANKING is a qualitative job evaluation method that places jobs in a hierarchy of their value to the company.
Which strategy best facilitates internal transfers and maximizes flexibility when assigning pay levels?
The large pay ranges in A BROADBAND SYSTEM facilitate internal transfers because this strategy greatly increases the probability that one's current job and alternate position are in the same large pay range. It also gives organizations maximum flexibility in assigning pay levels to jobs.
Broadband
A pay structure with wide salary ranges within each pay grade.
Seniority-based pay system
Pay system that rewards employees based on length of employment, which makes it more complex to assign pay levels to jobs and does not promote internal transfers.