HCA 5 Questions And Answers
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Terms in this set
5
SAFETY Rounding
S: set up round using AIDET and perform scheduled tasks
A: anticipate needs
F: focus on the P's - pain, potty, position, plan of care, pumps
E: explain by narrating care using teach-back methods
T: Thank you and time (state time you will return)
Y: you - focus on the patient and make a personal connection
A: anticipate needs
F: focus on the P's - pain, potty, position, plan of care, pumps
E: explain by narrating care using teach-back methods
T: Thank you and time (state time you will return)
Y: you - focus on the patient and make a personal connection
AIDET
A: Acknowledge
I: Introduce
D: Duration
E: Explain
T: Thank you
I: Introduce
D: Duration
E: Explain
T: Thank you
ALWAYS Values
A: accountability
L: leadership
W: willingness
A: attitude
Y - "you first"
S: safety
L: leadership
W: willingness
A: attitude
Y - "you first"
S: safety
SAMA Verbal De-escalation
I see you (behavior)
Are you (emotion)?
I can see that you're (emotion).
What are you (emotion) about?
So you're (emotion) about _____, is that right?
What do you want to happen?
What have you tried?
How well did that work?
What are you willing to do?
(Who/What/When/Where/How)
Will you let me know how that goes?
Are you (emotion)?
I can see that you're (emotion).
What are you (emotion) about?
So you're (emotion) about _____, is that right?
What do you want to happen?
What have you tried?
How well did that work?
What are you willing to do?
(Who/What/When/Where/How)
Will you let me know how that goes?
Crisis Development
Stage 1 - When a patient is demonstrating anxiety --> Staff should be supportive
Stage 2 - If patient is escalating to defensive behavior --> Staff should be more directive
Stage 3 - If patient is escalating to risk behavior --> Staff should utilize physical intervention
Stage 4 - Once patient calms and tension is reduced --> Staff can re-establish therapeutic rapport
Stage 2 - If patient is escalating to defensive behavior --> Staff should be more directive
Stage 3 - If patient is escalating to risk behavior --> Staff should utilize physical intervention
Stage 4 - Once patient calms and tension is reduced --> Staff can re-establish therapeutic rapport